Feedback

“Thank you for the wonderful care you gave to our father. We know he loved his end of life care and loved the banter he received from all the staff. My sister and I were welcomed from Canada and allowed to stay with our father until the end. The support was immense and came from all carers involved. Medication and pain relief, standard of care was excellent. Made me proud to be Scottish. The facility is “top notch”. Thank you for all your TLC – your staff are amazing.”

 

“I feel that we were given the opportunity to be a family as well as my sisters care needs being met. I stayed overnight and we had such a nice relaxing time together full of fun and, of course, tears. The aftercare I received was so important to me and I will forever be thankful.”

 

 

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At the Hospice, we are continually looking at ways to improve our service. If you have any concerns regarding any of our services, please speak to a member of our staff who will ensure that the most appropriate person sees you, or complete and submit the form below.

Do you have feedback on our services? If so, please fill in the form below.

If you have any concerns about confidentiality or GDPR, you can contact the Information Commissioner’s Office (ICO) by clicking here.

If you have any concerns about the way our charity is being run, you can also contact OSCR by clicking here.

Alternatively, if you have concerns about the Local Hospice Lottery, please click here

Our Duty of Candour statement can be found here

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